Privacy Statement

Freakuence!, located at Golf van Biskaje 4a-25 3446 CP Woerden, is responsible for the processing of personal data as reflected in this privacy statement.

Contact details:

https://www.freakuence.nl/

Golf van Biskaje 4a-25 3446 CP Woerden

+31629047633

The Data Protection Officer of Freakuence! can be reached via [email protected]

Personal data we process

Freakuence! processes your personal data because you use our services and/or because you provide this data to us yourself. Below is an overview of the personal data we process:

– First and last name

– Address information

– Phone number

– E-mail address

– IP address

– Other personal data that you actively provide for example by creating a profile on this website, in correspondence and by telephone

– Location data

– Data about your activities on our website

– Data about your browsing behavior across different websites (for example, because this company is part of an advertising network)

– List of customer contact information via an app

– Internet browser and device type

For what purpose and on what basis we process personal data

Freakuence! processes your personal data for the following purposes:

– Handling your payment

– Sending our newsletter and/or promotional flyer

– Calling or emailing you if necessary to perform our services

– Informing you of changes to our services and products

– Allowing you to create an account

– To deliver goods and services to you

– Freakuence analyzes your behavior on the website in order to improve the website and tailor the offer of products and services to your preferences.

– Freakuence! also processes personal data if we are legally required to do so, such as data we need for our tax return.

How long we keep personal data

Freakuence! retains your personal data no longer than is strictly necessary to fulfill the purposes for which your data is collected. We maintain a retention period of 2 years.

Sharing personal data with third parties

Freakuence! only provides to third parties and only when necessary for the fulfillment of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use

Freakuence! uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Freakuence! uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimize it. We also place cookies that track your browsing habits so that we can provide customized content and advertisements. On your first visit to our website, we have already informed you about these cookies and asked your permission to place them. You can opt out of cookies by setting your Internet browser to stop storing cookies. In addition, you can also delete any information previously stored through your browser’s settings. For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

Cookies are also set on this website by third parties, namely Google. Cookie: Googly Analytics Name: _utma Function: Analytical cookie that measures website traffic Retention period: 2 years

View, modify or delete data

You have the right to see, correct or delete your personal data. You can do this yourself through the personal settings of your account. In addition, you have the right to withdraw your possible consent to data processing or object to the processing of your personal data by our company and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization named by you. If you would like to exercise your right to object and/or right to data portability or if you have other questions/comments about data processing, please send a specified request to [email protected]. To ensure that the request for access is made by you, we ask that you enclose a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. Freakuence! will respond to your request as quickly as possible, but in any case within four weeks. Freakuence! would also like to remind you that you have the opportunity to file a complaint with the national regulator, the Personal Data Authority. You can do so at the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data

Freakuence! takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. Als jij het idee hebt dat jouw gegevens toch niet goed beveiligd zijn of er aanwijzingen zijn van misbruik, neem dan contact op met onze klantenservice of via [email protected]